At Sugar High we do everything we can to make sure ingredient information about the products we use in our bakes is as accurate as possible. However, recipes are often times changed as well as nutritional guides and/or dietary and allergen advice. Because of this, Sugar High is unable to accept liability for any inaccuracies or incorrect information. For further allergen information, please email info@sugarhighlondon.com.
Terms & Conditions:
While Sugar High aims to get orders out to you via next day shipping, we are not responsible for packages that are delayed or have the incorrect address.
Once an item has dispatched, you’ll receive a tracking number to then follow up with for yourselves. This means once the package leaves us it is out of our hands.Sugar High is also not responsible for items that are damaged due to warmer months, adverse weather conditions, and other delays by our chosen courier.
We reserve the right to refuse service to anyone. Please do not place an order if you aren’t ok with these terms and conditions.
Shipping Information:
All mainland UK orders are shipped via Royal Mail Tracked 24 delivery. Northern Ireland orders are sent via Royal Mail Special Delivery Guaranteed by 1pm.
Once orders are shipped, you will receive a confirmation email along with a tracking number.
Please allow up to 2 - 5 business days for processing and 1 - 5 business days for delivery.

